[1] Information Technology concepts:
Data v. information, Classification of hardware and software
System software & Application software, open source software
Operating system concepts
IT resources.
[2] Systems concepts:
Systems, components of a system, interfaces & boundaries, environment of a system
Types of Systems
Information system as a system, CBIS
Types of CBIS (brief descriptions and their interrelationships/hierarchies):
Office Automation System(OAS), Transaction Processing System(TPS),
Management Information System(MIS), Decision Support Systems (DSS),
Executive Information System(EIS),
Knowledge based system, Expert system.
Systems Development Life cycle(SDLC)
Life cycle models: Waterfall model, Prototyping model, Spiral model
[3] Office Automation:
[a] Word Processing software (e.g. MS-Word/openoffice.org)
Creating and editing documents.
Mail merge.
[b] Spreadsheet application (e.g. MS-Excel/openoffice.org)
Creating and editing spreadsheets.
Drawing charts.
Using Functions: text, math & trig, statistical, date & time, database, financial, logical, information
Data analysis – sorting data, filtering data (AutoFilter , Advanced Filter),
data validation, what-if analysis (using data tables/scenarios),
creating sub-totals and grand totals, pivot table/chart,
goal seek/solver.
[c] Presentation software (e.g. MS-Powerpoint)
Creating and editing presentations.
Applying slide background, images,etc.
Adding slide transition effect, animation effects, slide timings.
[d] Email
[4] Data communication & Networking
[a] Need for computer networking, components of a data communication system,
direction of data flow(simplex, half-duplex, full-duplex)
[b] Types of networks: LAN, MAN, WAN; concepts of Internet, Intranet, Extranet,
WWW.
[c] Network topology, transmission media.
[d] Applications of networking in business and society: email, social networking, telemedicine, etc.
[5] E-commerce / E-business
[a] Overview, Definitions, Advantages & Disadvantages of E-commerce
[b] Business models of e-commerce: models based on transaction party (B2B, B2C,B2G,
C2B, C2C, E-Governance), models based on revenue models
[c] Risks of e-commerce and security measures
[6] Threats to Computer systems and control measures
Concepts of threats: Virus, hacking, phishing, spyware, spam, physical threats (fire, flood, earthquake, vandalism).
Concepts of security measures: firewall, encryption.
[7] Real Time Application in Business :
Types of Real Time Systems, Distinction between Real Time, On – line and Batch Processing System. Real Time Applications
viz. Railway / Airway / Hotel Reservation System, ATMs, EDI Transactions - definition, advantages, examples;
Electronic Fund Transfer (EFT).