HU 802-Industrial Management |
Human Resource Management: |
Recruitment and selection, Performance appraisal, Industrial Relations, Trade Union, Collective Bargaining
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Organizational Behaviour: |
Different Schools of Management Thought : Scientific Management, Administrative Theory, Theory of Bureaucracy,
Human Relations Theory(Elton Mayo).
Motivation: Concept, Different Theories (Maslow, ERG, Herzberg, )
Communication: Purpose, process, Barriers to effective communication, Guidelines to make communication effective.
Perception: Process, Importance, Factors influencing perception, Shortcuts for judging people- Halo effect,
Stereotyping, Projection. |
Quality Management: |
Concept, Dimensions for goods and services, Cost of Quality, Statistical Quality Control, Control Charts, Acceptance
Sampling (single).
Total Quality Management: Concept, benefits, Criticism.
New Quality Tools: Kaizen, Six Sigma, Quality Circles.
Productions Management: [5L
Concept. Difference from Operations Management, Types of Production( Mass, Batch, Project), Functions of
Production Management.
Productivity: Concept, Different Inputs and Productivity Measures, Effeciency and Effectiveness, Measures to increase
Productivity.
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Marketing Management: |
Basic Concepts of Marketing, Difference between Selling and Marketing, Elements of Marketing Mix- the 4 P’s.
Marketing Environment: Mega Environment, Micro Environment, Internal Environment, Relevant Environment.
Simple Marketing Strategies: SWOT Analysis, BCG Matrix, Industry Matrix.
Materials Management:
Concept, Functions, EOQ Models- Wilson model, model with shortage, model with quantity discount, model without
shortage , Selective Inventory Control—ABC, VED, FSN analysis
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Text Books: |
1. Industrial Management, Vol.1 L.C. Jhamb, EPH
2. Industrial Relations, Trade Unions & Labour Legislation - Sinha, Pearson Education Asia
3. Organizational Behaviour, S.P. Robbins, Prentice Hall
4. Productions and Operations Management, S. N. Chary, TMH
5. Marketing Management, Phillip Kotler, Prentice Hall/Pearson Education.
6. Productions and Operations Management, Joseph Monks,TMH
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