BA6115-Organizational Behaviour |
UNIT I-INTRODUCTION TO ORGANIZATIONAL BEHAVIOUR |
Definition, Need and Importance of Organizational Behaviour – Contributing Discipline to the
Organizational Behaviour – Field-Challenges and Opportunities for Organizational Behaviour -
Organizational Behaviour Models. |
THE INDIVIDUAL |
FOUNDATIONS OF INDIVIDUAL BEHAVIOUR |
Ability - Intellectual, Physical Abilities and the Ability to Job Fit. Learning - Types of Learners -
the Learning Process - Learning Theories - Classical Conditioning, Operant Conditioning and Social
Learning - Organizational Behaviour Modification. |
UNIT II-VALUES, ATTITUDES AND JOB SATISFACTION |
Values – Importance, Types of Values, Values Across Culture Attitudes – Types – Cognitive
Dissonance Theory – Self Perception Theory - Affective Components – Attitude Survey – Attitude
and Work Diversity. Job Satisfaction – Relationship between Job Satisfaction and Absenteeism and
Turnover.
|
PERSONALITY AND PERCEPTION |
Personality and Emotions – Types – Personality Determinants – Theories. Perceptions -
Importance -Factors Influencing Perception - Interpersonal Perception.
|
THE GROUP |
UNIT III-GROUP BEHAVIOUR |
Work group - Defining and Classifying Groups – Reason for Joining Groups - Stages of Group
Development - Five Stages Model - Group Structure – Roles, Norms, Status, Group Size and the
Degree of Group Cohesiveness - Group Decision Making Techniques.
Work Teams – Types – The Key Components making up Effective Teams - Context, Composition,
Work Design and Process - Team and Quality Management - Group Dynamics. |
UNIT IV-POWER AND POLITICS |
Power - Definition – Bases – Dependency: the Key to Power - Power Tactics-Power in Groups -
Politics – Definition the Reality of Politics Factor Contributing – Employee Responses to
Organizational Politics. |
UNIT V-CONFLICT, NEGOTIATION AND ORGANIZATIONAL CULTURE |
Conflict - Definition – Functional and Dysfunctional Conflict – Conflict Process – Conflict
Resolution Technique. Negotiation – Definition - Approaches to Negations – The Negation Process -
Third Party Negotiation. Organizational Culture – Learning Culture of Employees - Creating an
Ethical Organizational Culture – Creating a Customer Responsive Culture. |
Text Books |
1. Stephen P. Robbins, Timothy A Judge and Seema Sanghi, “Organization Behavior”, 12th
Edition, Pearson Education , 2007. [Indian Adapted Edition] |
Reference Books |
1. Fred Luthans, “Organizational Behavior”, 11th Edition, Tata McGraw -Hill Publishing
Company Ltd., 2007.
2. Hellriegal and Slocum, “Fundamentals of Organization Behavior”, 1st Edition, Cengage
Learning India Pvt. Ltd., 2007.
3. Hitt, Miller, Colella, “Organizational Behavior: A Strategic Approach”, 1st Edition, Wiley
India Pvt.Ltd., 2006.
4. Debra L.Nelson & James Campell quick, “Organization Behavior”, 5th Edition, Cengage
Learning India Pvt. Ltd., 2007. |