System Concepts and Information Systems Environment: The System Concept: Definition,
Characteristics of Systems, Elements of a System, Open and Closed System, Formal and
Informal Information Systems, Computer based Information Systems, Management
Information System, Decision Support System, General Business Knowledge, and
Interpersonal Communicational System.
System Development Life Cycle: Recognition of needs, Impetus for System Change, Feasibility
Study, Analysis, Design, Implementation, Post implementation and Maintenance.
Role of the Systems Analyst, The Analyst/User Interface, Behavioral issues.
Systems Planning and Initial Investigation: Strategies for Determining Information
Requirement, Problem Definition & Project initiation, Background Analysis, Fact Analysis,
Review of Written Documents, Onsite Observations, Interviews and Questionnaires, Fact
Analysis, Performance Analysis, Efficiency Analysis, Service Analysis.
Information Gathering: need, Information about the firms, Information gathering tools,
Interviewing, Arranging the Interview, Guides to a Successful Interview, Types of Interviews
and Questionnaires, The Structured and Unstructured Alternatives.
Tools of Structured Analysis: The Dataflow Diagram (DFD), Data Dictionary, Decision Trees
and Structured English.
Feasibility Study: System performance, Economic Feasibility, Technical Feasibility, Behavioral
Feasibility, Steps in Feasibility Analysis.
Input/Output and Forms Design: Input Design, CRT Screen Design, Output Design, and
Requirements of form Design.
H/W / S/W Selection, Make V/s Buy decision and Maintenance, Documentation: Importance,
Types of documentation, Security and disaster planning and management.