Origin and Evolution of Hotel Industry.
Types of hotel, hotel chains in India and abroad, classification of hotels with special reference to star ranking, heritage, hotels Ownership and Management, Franchises, Hotel and Airlines.
Relationship, Problems of hotel industry: Capital, Managerial, Manpower, Mechanization, Computerization.
Brief introduction to management and operation of front office. House keeping, Restaurant and Bar services, Food and beverage Services, Service for Conference, Conventions and Marriages.