Overview of management support systems.Decision making and decision makers.
Introduction to decision support systems. Decision modeling
Overview of DSS software. Spreadsheet modeling. Modeling with Visual DSS. Development of DSS.
Introduction to Data warehousing and development process: concept, why, framework-options-developing. The business driven approach-requirements management control-development life cycle-development methodologies.
Data warehousing applications: CRM, SCM, Banking sector, insurance sector.
Group decision support systems. Enterprise/Executive information systems
Implementation, integration & impacts of MSS