06ME835-Organisational Behaviour and Professional Communication |
PART – A |
UNIT I: |
INTRODUCTION: Definition of Organization Behaviour and Historical
development, Environmental context (Information Technology and
Globalization, Diversity and Ethics, Design and Cultural, Reward Systems).
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UNIT II: |
THE INDIVIDUAL: Foundations of individual behaviour, individual
differences. Ability. Attitude, Aptitude, interests. Values.
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UNIT III: |
LEARNING: Definition, Theories of Learning, Individual Decision Making,
classical conditioning, operant conditioning, social learning theory,continuous and intermittent reinforcement
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UNIT IV: |
PERCEPTION: Definition, Factors influencing perception, attribution
theory, selective perception, projection, stereotyping, Halo effect.
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PART – B |
UNIT V: |
MOTIVATION: Maslow's Hierarchy of Needs theory, Mc-Gregor's theory
X and Y, Hertzberg's motivation Hygiene theory, David Mc-Clelland’s three
needs theory, Victor Vroom's expectancy theory of motivation.
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UNIT VI: |
THE GROUPS: Definition and classification of groups, Factors affecting
group formation, stages of group development, Norms, Hawthorne studies,
group processes, group tasks, group decision making.
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UNIT VII: |
CONFLICT & STRESS MANAGEMENT: Definition of conflict,
functional and dysfunctional conflict, stages of conflict process. Sources of
stress, fatigue and its impact on productivity. Job satisfaction, job rotation,
enrichment, job enlargement and reengineering work process.
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UNIT VIII: |
PRINCIPLES OF COMMUNICATION: Useful definitions,
communication principles, communication system, role of communication in
management, barriers in communication, how to overcome the barriers, rule
of effective communication.
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REFERENCE |
TEXT BOOKS: |
1. Organizational Behaviour, Stephen P Robbins, 9th Edition,
Pearson Education Publications, ISBN-81-7808-561-5 2002
2. Organizational Behaviour, Fred Luthans, 9th Edition, Mc Graw
Hill International Edition, ISBN-0-07-120412-12002
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Reference Books |
1. Organizational Behaviour, Hellriegel, Srocum and Woodman,
Thompson Learning, 9th Edition, Prentice Hall India, 2001
2. Organizational Behaviour, Aswathappa - Himalaya Publishers.
2001
3. Organizational Behaviour, VSP Rao and others, Konark
Publishers.2002
4. Organizational Behaviour, (Human behaviour at work) 9th Edition,
John Newstron/ Keith Davis. 2002
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