06IS846-Decision Support Systems |
PART – A |
UNIT 1 |
ECISION MAKING AND COMPUTERIZED SUPPORT – 1: Managers and Decision Making, Managerial-Decision Making and
Information Systems, Managers and Computer Support, Computerized
Decision Support and the Supporting technologies, A frame work for
decision support, The concept of Decision Support systems, Group Decision
Support Systems, Enterprise Information Systems, Knowledge Management
systems, Expert Systems, Artificial Neural Networks, Hybrid Support
Systems.
Decision-Making Systems, Modeling, and Support: Introduction andDefinitions, Systems, Models
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UNIT 2 |
DECISION MAKING AND COMPUTERIZED SUPPORT – 2: Phases
of Decision-Making Process, Decision-Making: The Intelligence Phase,
Decision Making: The Design Phase, Decision Making: The Choice Phase,
Decision Making: Implementation Phase, How decisions are supported,
Personality types, gender, human cognition, and decision styles; The
Decision –Makers.
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UNIT 3 |
DECISION SUPPORT SYSTEMS: AN OVERVIEW: DSS
Configuration, What is DSS? Characteristics and Capabilities of DSS,
Components of DSS, The Data Management Subsystem, The Model
Management Subsystem, The User Interface Subsystem, The Knowledge-
Based Management Subsystem, The User, DSS Hardware, DSS
Classification.
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UNIT 4 |
DECISION SUPPORT SYSTEMS DEVELOPMENT: Introduction to
DSS development, The Traditional System Development Life cycle,
Alternate Development Methodologies, Prototyping: The DSS Development
Methodology, DSS Technology Levels and Tools, DSS Development
Platforms, DSS Development Tool Selection, Team-Developed DSS, End
User-Developed DSS, Putting the System Together.
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PART – B |
UNIT 5 |
GROUP SUPPORT SYSTEMS: Group Decision Making, Communication
and Collaboration, Communication Support, Collaboration Support:
Computer- Supported Cooperative work, Group Support Systems, Group
Support Systems Technologies, Group Systems Meeting Room and Online,
The GSS Meeting Process, Distance Learning, Creativity and Idea
Generation.
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UNIT 6 |
ENTERPRISE INFORMATION SYSTEMS: Concepts and definitions,
Evolution of Executive and Enterprise Information Systems, Executive’s
roles and information needs, Characteristics and capabilities of Executive
Support Systems, Comparing and integrating EIS and DSS, Supply and
Value Chains and Decision Support, Supply Chain problems and solutions,
MRP, ERP / ERM, SCM, CRM, PLM, BPM, and BAM.
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UNIT 7 |
KNOWLEDGE MANAGEMENT: Introduction, Organizational learning
and Transformation, Knowledge management initiatives, Approaches to
Knowledge management, IT in Knowledge management, Knowledge
management systems implications, Role of people in Knowledge
management, Ensuring success of Knowledge management.
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UNIT 8 |
INTEGRATION, IMPACTS, AND THE FUTURE OFMANAGEMENT-SUPPORT SYSTEMS: System Integration: An
Overview, Models of MSS integration, Intelligent DSS, Intelligent modeling
and model management, Integration with the Web, Enterprise systems, and
Knowledge Management, The impact of MSS: An Overview, MSS impacts
on organizations, Impact on individuals, Decision-Making and the Manager’s
job, Issues of legality, privacy, and ethics, Intelligent Systems and
employment levels, Internet communities, Other societal impacts and the
Digital Divide, The future of Management-Support Systems.
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REFERENCE |
TEXT BOOKS: |
1. Decision Support Systems and Intelligent Systems - Efraim
Turban. Jay E. Aronson, Ting-Peng Liang, 7th Edition, Prentice-Hall
of India, 2006.
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Reference Books |
1. Decision Support Systems - Sprague R.H. Jr and H.J. Watson, 4th
Edition, Prentice Hall, 1996.
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