06IS65 - Information Systems |
PART – A |
UNIT 1 |
FOUNDATION CONCEPTS – 1: Information Systems in Business:
Introduction, The real world of Information Systems, Networks, What you
need to know, The fundamental role of IS in business, Trends in IS,
Managerial challenges of IT.
System Concepts: A foundation, Components of an Information System,
Information System Resources, Information System activities, Recognizing
Information Systems. |
UNIT 2 |
FOUNDATION CONCEPTS – 2: Fundamentals of strategic advantages:
Strategic IT, Competitive strategy concepts, The competitive advantage of
IT, Strategic uses of IT, Building a customer-focused business, The value
chain and strategic IS, Reengineering business processes, Becoming an agile
company Creating a virtual company, Building a knowledge-creating
company |
UNIT 3 |
ELECTRONIC BUSINESS SYSTEMS: Enterprise Business Systems:
Introduction, Cross-functional enterprise applications, Enterprise application
integration, Transaction processing systems, Enterprise collaboration
systems.
Functional Business Systems: Introduction, Marketing systems,
Manufacturing systems, Human resource systems, Accounting systems,
Financial management systems. |
UNIT 4 |
ENTERPRISE BUSINESS SYSTEMS: Customer relationship
management: Introduction, What is CRM? The three phases of CRM,
Benefits and challenges of CRM, Trends in CRM.
Enterprise resource planning: Introduction, What is ERP? Benefits and
challenges of ERP, Trends in ERP. Supply chain Management: Introduction,
What is SCM? The role of SCM, Benefits and challenges of SCM, Trends in
SCM. |
PART – B |
UNIT 5 |
ELECTRONIC COMMERCE SYSTEMS: Electronic commerce
fundamentals: Introduction, The scope of e-commerce, Essential ecommerce,
processes, and Electronic payment processes.
e-Commerce applications and issues: E-commerce application trends,
Business-to- Consumer e-commerce, Web store requirements, Business-to-
Business e-commerce, e-commerce marketplaces, Clicks and bricks in ecommerce. |
UNIT 6 |
DECISION SUPPORT SYSTEMS: Decision support in business:
Introduction, Decision support trends, Decision support systems (DSS),
Management Information Systems, On-line analytical processing, Using
DSS, Executive information systems, Enterprise portals and decision
support, Knowledge management systems, Business and Artificial
Intelligence (AI), An overview of AI, Expert systems. |
UNIT 7 |
SECURITY AND ETHICAL CHALLENGES: Security, Ethical and
societal challenges of IT: Introduction, Ethical responsibility of business
professionals, Computer crime, Privacy issues, Other challenges, Health
issues, Societal solutions.
Security management of IT: Introduction, Tools of security management,
Internetworked security defenses, Other security measures, System Controls
and audits. |
UNIT 8 |
ENTERPRISE AND GLOBAL MANAGEMENT OF IT: Managing IT:
Business and IT, Managing IT, Business / IT planning, Managing the IS
function, Failures of IT management.
Managing global IT: The International Dimension, Global IT Management,
Cultural, Political and Geo - Economic challenges, Global Business/ IT
strategies, Global Business / IT applications, Global IT Platforms, Global
data access issues, Global Systems development |
REFERENCE |
TEXT BOOKS: |
1. Management Information Systems - James A. O’ Brien, George
M. Marakas, 7th Edition, Tata McGraw Hill, 2006.
|
Reference Books |
1. Management Information System, Managing the Digital Firm -
Kenneth C. Laudon and Jane P. Laudon, 9th Edition, Pearson
Education, 2006.
2. Information Systems The Foundation of E-Business - Steven
Alter, 4th Edition, Pearson Education, 2002.
3. Management Information Systems - W.S. Jawadekar, Tata
McGraw Hill 1998. |
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